Privacy Policy

At HakunaSolar, we collect information to provide better services to our customers. The types of information we collect include:

Personal Information

• Name, email address, and phone number
• Physical address and property details
• Energy consumption patterns and preferences
• Payment and billing information
• Communication preferences

Technical Information

• IP address and device information
• Browser type and operating system
• Website usage and navigation patterns
• Cookies and similar tracking technologies

We use the collected information for the following purposes:

• Providing solar energy consultations and quotes
• Processing orders and managing installations
• Customer support and service maintenance
• Sending updates about products, services, and promotions
• Improving our website and services
• Complying with legal and regulatory requirements
• Protecting against fraud and ensuring security

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Trusted partners who assist in operating our business
• Service providers for installation and maintenance
• Payment processors for transaction handling
• Legal requirements or government requests
• Protection of our rights, property, or safety

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• SSL encryption for data transmission
• Regular security assessments and updates
• Limited access to personal information
• Secure data storage and backup systems
• Employee training on data protection

Our website uses cookies and similar technologies to enhance your browsing experience:

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Marketing cookies for targeted advertising
• Social media cookies for content sharing

You can control cookie preferences through your browser settings or by contacting us directly.

You have the following rights regarding your personal information:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your personal data
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent

To exercise these rights, please contact us at Info@hakunasolar.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please contact us: